Departing Instruction
Departing in Bali:
- The fare includes free pickup for several areas depending of each boat provider at scheduled time and place. Passenger may wait for the pickup at hotel lobby or a place which easy to find.
- Passenger who wants to use pickup service but outside of pickup coverage areas would be charged for extra fee. Please contact us for the detail.
- If you don’t want to use pickup service, you should reach the check in counter within check in time. Please inform us for this so we can inform you about check in place and last check in time. Please be aware there are many different fast boat check-in counters in Padangbai harbor. If you are not sure about what to do, you may contact our hotline number: +62-8175793495.
- Register your presence to check-in staff and inform them about your baggage and belonging. The staff will ask for your original itinerary (ticket) and replace it with a new ticket. Keep this new ticket during your boat trip.
- After check-in, please wait for the boat at the jetty.
- Porters will load your baggage on the boat before you take a place on the boat.
- Get in the boat carefully and hold the grip tight.
- The fast boat company allocate the sufficient number of seats on each boat, but the seats are not numbered. Please pick the available seat for you and please respect other passengers.
Departing in Lombok / Gili Trawangan:
- The pickup service in Lombok is optional. If you opt to use this service, we will pick up you at a determined time and place. Please wait for the pickup at the hotel lobby or some easy-to-find location.
- If you don’t want to use the pickup service, please be at Teluk Kodek harbor at least 30 minutes before the scheduled departure time.
- Register your presence with our check-in staff (you may notice the staff by the boat company name on their shirt). The staff will ask for your original itinerary (ticket) and replace it with a new ticket. Keep this new ticket during your boat trip. If you are not sure what to do, you may contact our hotline number: +62-8175793495.
- After check-in, please wait for the boat at the jetty.
- Porters will load your baggage on the boat before you take a place on the boat.
- Get in the boat carefully and hold the grip tight.
- The fast boat company allocates a sufficient number of seats on each boat, but the seats are not numbered. Please pick the available seat for you and please respect other passengers.
Arriving Instruction
Arriving in Bali:
- The staff on the boat will inform you once the boat is approaching the harbor in Bali. You may get ready and prepare for arriving.
- After the boat moored on the jetty, you can step outside to the jetty. Watch your steps carefully and hold the grip tight. Check your belonging before leaving the boat.
- Porters will unload the baggage. Pick your baggage and make sure nothing is left.
- After all, passengers get their baggage and are ready to leave the harbor, staff will guide the passengers who want to use the free drop-off service to the car area.
- Please follow the staff instruction for drop off service. Each car has its own itinerary. You may ask the staff which car is suitable for your destination.
- Please check all your belonging and baggage before leaving the shuttle car.
- Have a nice day.
Arriving in Lombok / Bali:
- Staff on the boat will inform you once the boat is approaching Teluk Kodek harbor (Lombok) or Gili Trawangan harbor. You may get ready and prepare for arriving.
- After the boat stop, you can step outside to the beach. Watch your steps carefully and hold the grip tight. Check your belonging before leaving the boat.
- Porters will unload the baggage. Pick your baggage and make sure nothing is left.
- There is no drop-off service in Gili Trawangan. The drop-off service in Lombok is optional. If you opt to use our drop-off service, a driver will wait for your arrival in the harbor. If you have someone waiting for you, please make sure you meet him. There are some touts in Lombok harbor offering overland shuttles. If you are finally dealing with one of them, get a good price. Alternatively, you may call a metered taxi in Lombok: +62-370-627000 (Blue Bird Taxi).
- Have a good day.
